Our ambitions for our customers

As we are also producers, the quality of our product and methods is at the heart of our ambitions.As such, we continually seek to work flexibly and deliver a product that meets the specific needs ofour customers at a very competitive price.

Given the size of our company, we are able to discuss logistical and industrial projects with ourcustomers and assist with their development. In this way, we hope to turn our customers’ logisticalprocesses into a competitive advantage for them.

SUPERGEL has established three golden operational rules based on its experience in the foodprocessing world:

 

• Operational management based on constant and effective communication betweenSUPERGEL’s operations and our customers’ services.
• Quality and an assessment of the services based on performance indicators and a suppliergrading system, for which the criteria are clearly set out in the specifications.
• A flexibility and responsiveness that are at the heart of the daily concerns of the operatingteam.

The SUPERGEL network is constructed around two logistics sites (Nogent-sur-Eure and Ballancourt-sur-Essonne) with the objective of implementing a cross-docking platform to Rungis. Thisorganisation enables us to offer our customers mixed solutions for mass storage, order preparationwith rapid rotation and cross-docking.

Management of the stock for preparing orders and restocking can also be easily planned forseasonal volumes.